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QuantumLight supports outstanding Series A+ scale-up founders across the globe with the best practices that made Revolut, the $45bn fintech, into Europe’s most valuable tech company. Our founder, Nik Storonsky, accumulated these learnings in almost 10 years of trial and error at the helm of the business.
Revolut’s claim to fame was its extraordinary ability to scale in a highly competitive market, occupied by established players. The key was a high-performance organization that promoted and nurtured amazing talent. Investors have also been betting that this unique performance can be replicated in other scale-ups – more than 100 startups led by Revolut alumni collectively raised over $2.2bn in funding.
Building a high-performance organization is a challenging but game-changing endeavour. This playbook is here to help you with it, by condensing the best practices developed by Nik in almost a decade at Revolut.
As you read through the following sections, you can look at QuantumLight's own performance review framework - we've developed a working Google Sheets template to show you how performance reviews can work in practice!
In addition, Revolut started commercialising their proprietary company management platform (Revolut People), offering an out-of-the-box solution to implement Storonsky’s performance playbook at your own company.
Protocols for Driving High Performance
Treat performance as a priority and focus on A-players - Make performance a top CEO priority, with a standardised approach to identify high performers
Set up a performance team - Hire 1-2 top operators to build and manage your performance processes
Define a talent framework - Create a scientific and fair framework that accurately distinguishes great and poor performance
Standardise assessments - Turn reviews into a simple and quick quarterly process that saves managers' time
Standardise promotions and automatically exit underperformers - Identify poor performance early and keep a high bar via automatic triggers
Incentivise A-players with performance-based equity bonuses - Give exponentially increasing bonuses based on individual, team or company performance
Pay above-average salaries for above-average talent - Ensure you're always offering competitive salaries by maintaining benchmarks
QuantumLight offers a library of actionable playbooks, distilling the best practices that made Revolut one of the most successful start-ups in Europe. These playbooks cover a range of topics including scaling recruitment, building a top-performing sales team, building a CEO office team and more, and are available to portfolio companies, helping them in their scaling journey.
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